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Privacy Policy

Last updated: June 30, 2026

1. Information We Collect

We collect information that you provide directly to us when requesting caregiving services, inquiring about community programs, or communicating with us. This may include your name, contact email, phone number, care requirements, and emergency contacts.

2. How We Use Information

Genuine Impact Lab uses collected data to coordinate care through VerifiedCare, verify caregiver credentials, ensure patient safety, and provide responsive community assistance. We never sell or monetize personal or health information.

3. Data Security & Confidentiality

We implement strict confidentiality standards and encryption protocols to protect patient records, caregiver documents, and family correspondence against unauthorized access or disclosure.

4. Your Privacy Rights

You have the right to access, correct, or request the deletion of your personal records and care inquiries at any time. To exercise these rights, please contact our community desk at genuineimpactlab@gmail.com.